Privacy policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase on yupi.co.mz (the “Site”).

PERSONAL INFORMATION WE COLLECT
When you visit the website, we automatically collect certain information about your device, including information about your browser, IP address, time zone and some of the cookies installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, which sites or search terms referred us to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information".

We collect device information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and usually include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions that occur on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages and timestamps.
- “Web beacons”, “tags” and “pixels” are electronic files used to record information about how you browse the Site.

In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, shipping address, email address and telephone number. We refer to this information as "Order Information".

When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including arranging for delivery and providing invoices and/or order confirmations). In addition, we use this order information to:
- Communicate with you;
- Track our orders for potential risk or fraud; and
- When in agreement with the preferences you have shared with us, we provide information or advertising related to our products or services.

We use the Device Information we collect to help us identify potential risks and fraud (in particular, your IP address) and, more generally, to improve and optimize our website (for example, generating analytics on how our customers browse and interact com Site and evaluate the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
We share your personal information with third parties to help us use your personal information as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en-US/policies/privacy/. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other legal request for information we receive, or to protect our rights.

PU BEHAVIORAL LICENSE
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information on how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

You can disable targeted advertising using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-US/resources/policies/personalized-ads

In addition, you can opt-out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not change our site's data collection and usage practices when we see a Do Not Track sign on your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you would like to exercise this right, please contact us using the contact information below.

In addition, if you are a European resident, we note that we are processing your information to fulfill contracts we may have with you (for example, if you place an order through the Site) or to pursue our legitimate business interests listed above. In addition, please note that your information will be transferred outside Europe, including Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will keep your Order Information for our records unless and until you ask us to delete that information.

CHANGE
We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

The site is not intended for persons under 18 years of age.

CONTACT US
For more information about our privacy practices, if you have questions or wish to file a complaint, please contact us at info@yupi.co.mz or by mail using the details provided below:

Yupi.Lda
[Re: Privacy Compliance Officer]
Yupi.Lda, headquartered at Avenida de Angola, 2732, in the city of Maputo, Mozambique